Rescheduling, Cancellations, and Refunds

Effective Date: July 18, 2016

Payments and Refunds

So you booked your LoL coach and were ready to start climbing your way up the ladder when, all of a sudden, like an Urgot on Gravity, something happens that you never could have anticipated.

Now you're stuck feeling like team Solomid, wondering what the hell you're going to do to counter this. But don't worry young Summoner; Leetup's got you covered.

When is my Payment Made?

Every time you book a session the pro you scheduled with will have to confirm the time for your appointment.

Once the session is confirmed, you will see the payment made on your credit card.

What if the Pro doesn't show up?

We've got your back. If your pro has not shown up for your session, send us a message and let us know that the session did not occur.

If possible, provide a screenshot from the video chat where the coach was absent including the time and we will make sure that you receive a full refund.

You can do what you like with this money. Book a new LoL coach, buy a new champion, put a down payment on a bottle of alpha brain… Whatever you like, it’s your money!